Terms and Conditions

 

 

 

 

 

WELCOME PROMOTION

Terms & Conditions

  • Receive 15% off full price apparel & accessories on your first purchase.
  • Promotion code is valid for one single use only.
  • Not available in conjunction with any other offer. 
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys.
  • Offer not redeemable on Footwear, Sale Items, Bespoke and Exotics. 
  • This offer is only valid to contacts who are subscribed to R.M.Williams email database.
  • This offer can only be redeemed within 30 days of receiving the Welcome email.
  • This offer is only available on the R.M.Williams online store.

 

AFTERPAY 

Terms & Conditions

 

  • Orders must exceed $250 AUD | NZD in order to be eligible for Afterpay.  
  • Order value limits apply for first time Afterpay users, determined by Afterpay at the time of transaction. 
  • The funds for the first payment will need to be available at the time of checkout. If you are a new Afterpay customer, the first payment will be made at the time of purchase, with payments over the next 6 weeks. Once you have been an Afterpay customer for at least 6 weeks for all orders under $500, your first payment is made in 14 days, with final payment in 8 weeks.
  • Your payment schedule will be emailed to you.
  • The standard R.M.Williams return policy applies for all orders made with Afterpay.
  • *If you fail to make payment, you will be charged a late payment fee of $10 with a further $7 fee added 7 days later if the payment is still unpaid.
  • For full terms and conditions please visit AfterPay 

 

GIFT CARDS

Terms & Conditions

 

  •  Cards can be used online and in any R.M.Williams store in Australia
  • Gift Cards can not be redeemed in our Myer Concession stores or stores outside of Australia
  • Gift Cards are currently only available in Australian currency and can not be used internationally
  • Cards will expire 36 months from purchase 
  • Your Gift Card will be delivered in our signature packaging
  • Gift Cards can be redeemed by entering the unique code and pin at the online checkout or in store point of sale
  • If the full balance is not spent in one transaction, the recipient will receive a Store Credit for the remaining amount
  • The store/gift card credit is valid for six months
  • You can choose whether to have the Gift Card delivered to the recipient or posted to your own address
  • Delivery of printed Gift Cards takes within one to three business days, depending on your location
  • All gift card deliveries must be signed for
  • A flat $6 registered delivery fee applies
  • Gift Cards still within the validity period (36 months) can have their expiry date extended by contacting customer service. If your card has already expired it can not be extended

 

HAPPY BIRTHDAY PROMOTION

Terms & Conditions

  • Promotion code is valid for one single use only.
  • Not available in conjunction with any other offer. 
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys.
  • Offer not redeemable on Footwear, Sale, Bespoke and Exotics. 
  • This offer is only valid to contacts who are subscribed to R.M.Williams email database.
  • This offer can only be redeemed within 30 days of receiving the Birthday email.
  • This offer is only available on the R.M.Williams online store in Australia & New Zealand. 

 

BESPOKE BOOTS

Terms & Conditions

  • R.M.Williams will refuse the personalization of boots containing offensive content.
  • Products made from exotic skins (Crocodile & Ostrich) cannot be shipped outside of Australia, New Zealand or the United Kingdom due to jurisdictional laws. For more information please refer to https://www.cites.org/.
  • Due to the bespoke nature of your purchase, once your order has been placed, we are unable to cancel or amend the order.
  • For delivery outside of Australia, you are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to.
  • We are unable to accept returns of bespoke purchases except where the item is damaged or faulty or delivered incorrectly through an error by R.M.Williams.
  • Leather colours and materials may vary. R.M.Williams cannot accept responsibility for any variations in colour, shade and texture and will not accept returns on this basis.
  • Please be aware that the image displayed is a mocked visual representation of how your bespoke item should look and there may be slight colour/material variations in the actual product you receive

 

INSTAGRAM USAGE REQUEST

Terms & Conditions

Terms and conditions: if approached by @RMWilliams_official with the request to use your Instagram posts please reply on the same image using the hashtag RMWilliamsapprove. Images may be used for email content, our Shop Social page: https://www.rmwilliams.com.au/shop-r.m.williams-instagram-images/Shop_instagram.html, surfaced on product pages or sponsored posts on Facebook. If you do not wish to allow us to use your image do not hashtag the image. If you have any questions please respond via direct message to @RMWilliams_official.

 

INTERNATIONAL FREE SHIPPING OFFER

Terms & Conditions

  • This offer commences 03 March 2017 8am AEST.
  • The offer entitles customers to receive Free International Shipping on all orders. 
  • This offer is only available to customers outside of Australia & New Zealand, on the R.M.Williams online store.
  • Discount will be automatically applied at the checkout. 
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys.

 

DOMESTIC FREE SHIPPING OFFER

Terms & Conditions

 

  • This offer commences 03 March 2017 8am AEST.
  • The offer entitles customers to receive Free Shipping on orders over AU$150
  • This offer is only available to customers in Australia & New Zealand, on the R.M.Williams online store (excluding Lord Howe, Ashmore and Cartier Islands, Australian Antarctic Territory, Christmas Island, Cocos (Keeling) Islands, Coral Sea Islands, Heard and McDonald Islands and Norfolk Island)
  • Discount will be automatically applied at the checkout
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys

 

 

30% OFF SELECTED RMW CITY LEATHER COLLECTION

Terms & Conditions

 

  • This offer commences 04 March 2019 12am EST and ends on 22nd April 2019 at 12pm EST
  • Receive 30% off full price selected leather goods from the RMW City Collection
  • Not available in conjunction with any other offer
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is only available on the R.M.Williams online store in Australia & New Zealand Available globally, including in-store
  • Discount will automatically be applied at the checkout 

 


 

 
 Sale  
Terms & Conditions
 

 

  • Discount will be automatically applied
  • Save up to 60% off 
  • R.M. Williams Online Outlet Prices 
  • Not available in conjunction with any other offer
  • This promotion is valid from Tuesday 23rd April 5pm EST 
  • Until stocks last
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is only available online at www.rmwilliams.com.au (Australia Only)

 

 

$100 off International Coupon Code 
Terms & Conditions

 

  • £75 off all Boots 
  • $100 USD off all Boots 
  • Minimum spend $495 USD or £300
  • Coupon code must be entered at checkout for discount to apply 
  • Available for first time customers only
  • Not available in conjunction with any other offer
  • This promotion is valid from Monday 20th May 9am EST until Sunday 30th June at 11:59pm AEST
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is only avaliable online on the R.M.Williams US and UK sites www.rmwilliams.com and www.rmwilliams-store.co.uk 

 

 

Trade in your Boots 
Terms & Conditions

 

The Trade in your Boots campaign offer is only available in R.M.Williams owned stores in the United States and United Kingdom at the below locations:

 

  • 52 Spring Street New York New York 10012
  • Westfield Century City, 10250 Santa Monica Boulevard Space 1915 Los Angeles CA 9006
  • Domain NORTHSIDE 11701 Domain Blvd Suite 124, Austin, TX 78758
  • 102 New Bond Street, London, W1S 1SS
  • 43 Berwick Street, Soho, London, W1F 8SB
  • Westfield London, Unit 2031 Ariel Way, London, W12 7GF
  • Købmagergade 5, 1150 København, Denmark

 

  • The offer commences at 12:01 am on Monday 03 June 2019 and ends 23:59 Sunday 30 June 2019
  • The offer is not redeemable on www.rmwilliams.com.au, www.rmwilliams.com or www.rmwilliams-store.co.uk
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • We are unable to accept exchange or returns of bespoke or Made to Order purchases made during the offer, except where the item is damaged or faulty or delivered incorrectly through an error by R.M.Williams
  • Customers can only trade in pre-owned 100% leather boots, these can be of any brand but MUST be leather and of a wearable condition
  • It is at the R.M.Williams’ store manager’s and store staff’s sole discretion as to whether they deem the boots being traded in, to be of a wearable condition – Boots must not have any holes in leather or soles
  • All boots traded in will be disposed of by R.M.Williams in a sustainable way

 

 

Boot Edit - Online Exclusives  
Terms & Conditions

 

  • This offer commences at 9:00 am on Thursday 30 May 2019 and ends 23:59 Sunday 30 June 2019
  • Select styles only 
  • Only while stocks last 
  • This offer is exclusively available to online at www.rmwilliams.com.au, www.rmwilliams.com, rmwilliams-store.co.uk
  • All boots are Made to Order, these boots are crafted by hand in Australia. As these boots are not held in stock, and are produced only to order, they cannot be exchanged or returned

 

End of Season Sale  
Terms & Conditions

 

  • This promotion is valid from Tuesday 4th June at 17:00 EST - Sunday 7th July at 23:59 EST
  • Select styles only 
  • While stocks last 
  • Discount is automatically applied
  • Save up to 50% off 
  • Not available in conjunction with any other offer
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, and lay-bys
  • This offer is only available online at www.rmwilliams.com.au (Australia) www.rmwilliams.com.au/nz (New Zealand) and www.rmwilliams.com (United States)