Make tracks this winter in our new range of hardy outdoor boots.
Discover comforting jackets and coats as the season unfolds.
Complete your set with our range of leather belts, each crafted by hand in our legendary Adelaide workshop.
Introducing a host of new arrivals, designed and crafted for the turn of the season.
Our beloved Erica Boot is back, with a cool weather upgrade.
An R.M.Williams boot is to be treasured, to be maintained and preserved for years of faithful, confortable wear. Which is why we offer our boot repair service.
One Piece of Leather is the seminal book about Reginald Murray Williams, the company he built and an enduring legacy of Australian craftsmanship.
Our iconic Chelsea boots have countless unique qualities worth celebrating, but perhaps the most important is their signature one-piece leather design.
Immerse yourself in our world of craftsmanship with our special in-store services and events.
The Australian icon
The great outdoors
The ultimate gift guide
Boot care products
Sustainability
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay, Klarna
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
R.M.Williams boots are fully repairable. You can browse our range of repair services here.
Find out how to return your boots for repair here.
Estimated processing time for repairs is 6 - 8 weeks.
Click and collect is available at a range of R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
Our live chat is available 7 days a week, Monday-Saturday 9am-6pm and Sunday 10am-6pm AEST (excluding public holidays in NSW, Australia).
Send a message at any time and our ambassadors will respond from Monday-Saturday 9am-6pm and Sunday 10am-6pm AEST (excluding public holidays in NSW, Australia).
Our dedicated team of ambassadors are available for personalised video appointments 7 days a week, Monday-Saturday 10am-5pm and Sunday 11am-4pm AEST (excluding public holidays in NSW, Australia).
Still can't find the answer you are looking for? We invite you to email us, and an ambassador will respond to you by email within 2 days. Or call us on 1300 697 697, Monday-Saturday 9am-5pm and Sunday 10am-5pm AEST (excluding public holidays in NSW, Australia).
Send a message at any time and our ambassadors will respond from Monday-Saturday 9am-6pm and Sunday 10am-6pm AEDT (excluding public holidays in NSW, Australia).