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Discover the enduring appeal and meticulous craftsmanship behind the iconic R.M.Williams boot.
One piece of leather
Goodyear welt
Materials that matter
Repair
Step back in time as we uncover the story behind the iconic R.M.Williams boot.
The history of R.M.Williams
The Australian icon
Crafting a better future
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Outback publishing
The Hut
Experience our iconic craftsmanship at our stores across Australia.
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Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay, Klarna
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
R.M.Williams boots are fully repairable. You can browse our range of repair services here.
Find out how to return your boots for repair here.
Estimated processing time for repairs is 6-8 weeks.
Click and collect is available at a range of R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
As part of our ongoing focus on Australian manufacturing and artisanal craft, we are continuously reviewing processes at our iconic Adelaide workshop.
The Made To Order service is currently paused and undergoing a complete review to improve the experience for customers, and determine the best possible way for this program to return in the future. As a result, we are not currently accepting new orders for Made To Order products, except for our exotics range, including crocodile and ostrich leathers, which will remain available to purchase.
All existing Made To Order purchases made prior to August 1st 2022 will still be fulfilled and crafted at our Adelaide workshop, just as they always have been.
In the meantime, we invite you to browse our extensive boots range of premium styles, available in a range of leathers and colours.
Our Made to Order boot service enables you to create your very own pair of custom boots from the ground up. Add your own style to make your boots truly unique. Leather or rubber sole? Yearling leather or Australian saltwater crocodile? Chisel toe or round toe? Flat or Cuban heel? We’ll even engrave them with a name or message for added character.
We’ll step you through the process of designing your own one-of-a-kind pair of boots in 7 simple steps.
1. Toe shapes
2. Heels
3. Soles
4. Widths
5. Sizes
6. Leather types
7. Colours
8A. Tugs
8B. Elastics
8C. Edge stain
8D. Engraving
Because we make every pair of boots by hand, we can work with you to build your own from beginning to end. Just like presidents and fashion designers before you, you can customise every aspect from leather types and colours to heel types, stitch patterns and more, in over 4,000,000 variations to suit your personality.
Our staff will guide you through the simple process and possible combinations, providing you a full quote and delivery date when you order. Every finalised design is then vetted by our most experienced craftsmen. Timing varies with leather choice, so please allow six to eight weeks for delivery.