For any enquiries, our Customer Service team will be delighted to assist.
Contact usStandard delivery
Express delivery
Online purchases can be returned free of charge within 60 days. Read about our return and exchange policy
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, American express, and JCB
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay, Klarna
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
We offer a wide range of boot repair services, see our full list here.
Find out how to return your boots for repair.
Estimated processing time for repairs is 6-8 weeks.
Click and collect is available at a range of R.M.Williams stores.
Simply select the click and collect option at checkout, then collect it from your selected store.
Find out more here.
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Location
46 High Street, Marlow, Buckinghamshire, SL7 1AW
Phone
+44 1628 879809
Monday 10:00AM to 5:30PM
Tuesday 10:00AM to 5:30PM
Wednesday 10:00AM to 5:30PM
Thursday 10:00AM to 5:30PM
Friday 10:00AM to 5:30PM
Saturday 10:00AM to 5:30PM
Sunday 11:00AM to 5:00PM
Master boot fitting
Complimentary boot polishing
Repair and restoration
Leather debossing personalisation
Click and collect
Set against the backdrop of the scenic Buckinghamshire hills, our Marlow store is a showcase of heritage craftsmanship and functional design. This immersive space joins a high street rich with creatives, craftspeople and award-winning eateries, and serves as our first UK outpost outside of bustling London.
The Marlow store is home to an expansive collection of handcrafted boots, functional accessories and timeless apparel, including a considered clothing assortment for women. Upon entry to the space, visitors are welcomed by our signature curved boot wall and encouraged to enjoy a roster of in-store services, from complimentary leather debossing and premium boot polishing to our much-loved Repairs program. It’s a haven for those seeking products that can keep up with the demands of rural living, without compromising on comfort or style.
When you make a purchase at R.M.Williams, your journey is just beginning. Explore our offering of services and craft experiences available at our Marlow store.
Put a sentimental finishing touch on your leather products and gifts with complimentary debossing. This service doesn’t require pre-booking and can be completed in a matter of minutes.
Availability: Every day during store opening hours
Bring your well-worn RMs into any R.M.Williams store and we’ll give them some much-needed TLC. Once they’ve been cleaned up and polished, they’ll be ready to accompany you on new adventures.
Availability: Every day during store opening hours
Take advantage of our click and collect service when shopping online. Simply select your nearest store with stock availability and our team will get your order ready for collection within 24 hours.
Availability: Every day during store opening hours