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Discover the enduring appeal and meticulous craftsmanship behind the iconic R.M.Williams boot.
One piece of leather
Goodyear welt
Materials that matter
Repair
Step back in time as we uncover the story behind the iconic R.M.Williams boot.
The history of R.M.Williams
The Australian icon
Crafting a better future
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Outback publishing
The Hut
Experience our iconic craftsmanship at our stores across Australia.
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Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay, Klarna
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
R.M.Williams boots are fully repairable. You can browse our range of repair services here.
Find out how to return your boots for repair here.
Estimated processing time for repairs is 6-8 weeks.
Click and collect is available at a range of R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 4 hours. Find out more here.
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
1. Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian residents aged 18 years or over.
3. Employees (and their immediate families) of the Promoter and agencies associated with this promotion are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
4. Entries into the promotion open at 9:30am AEST on 05/06/2025 and close at 7:00pm AEST on 08/06/2025 (“Promotional Period”).
5. To enter, individuals must undertake the following steps during the Promotional Period:
(a) Visit Pitt Street Mall in Sydney, NSW and locate the R.M. Williams Activation (“Activation”);
(b) Scan the QR Code available at the Activation and complete the online entry form; and then
(c) When prompted, individuals will be asked to choose an R.M. Williams tug from the Tug Board, to reveal whether or not they are a winner of an instant prize. Individuals will be notified instantly via messaging behind the tug if they are a winner of an instant prize or not.
Entrants acknowledge that by entering the promotion they will automatically be signed up to become a member of the R.M.Williams database (if not already a member).
6. For clarity, the Activation will only be operational during the Promotional Period at the following date/times:
7. Only one (1) entry is permitted per person.
8. Instant win prizes available to be won during the Promotional Period include:
a) 40 x $750 R.M.Williams Vouchers. Each $750 R.M.Williams voucher is redeemable in store at R.M.Williams 345 George St, Sydney 2000 only;
b) 40 x $250 Red Balloon Vouchers;
c) 40 x $200 Ticketek Vouchers;
d) 200 x R.M.Williams Merchandise items as follows:
e) 3500 x $150 R.M.William discount vouchers. Discount vouchers are valid until 30th June 2025 and can be used towards full priced boot purchases only.
9. Prizes will be awarded on the spot at the Activation. R.M.Williams vouchers will be redeemable for boots only. In the event there is any funds left on the voucher once a pair of boots have been redeemed, the remaining amount can be used towards any other R.M.Williams item/s.
10. The Promoter, reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.
11. Incomplete or indecipherable or illegible entries will be deemed invalid.
12. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.
13. The Promoter’s decision is final and no correspondence will be entered into.
14. Any ancillary costs associated with redeeming a voucher are not included. Any unused balance of the voucher will not be awarded as cash. Redemption of the voucher is subject to any terms and conditions of the issuer including those specified on the voucher.
15. Subject to the unclaimed prize draw clause, if for any reason a winner does not take / redeem a prize at/by the time stipulated by the Promoter, then the prize will be forfeited.
16. If any prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
17. In the event of war, terrorism, state of emergency, government lockdown, pandemic, or any other kind of disaster or unforeseeable event beyond the Promoter’s reasonable control, the Promoter reserves the right to cancel, terminate, modify or suspend the promotion or suspend, substitute or modify a prize, subject to any written directions from a relevant regulatory authority.
18. Total prize pool value is $580,800.
19. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.
20. In the event of any unclaimed or unwon prizes at the end of the promotion, the Promoter may, in its absolute discretion, award those prizes to its loyal customers.
21. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter.
22. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
23. Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used.
24. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.
25. Quality control errors will not invalidate an otherwise valid prize claim. Unless otherwise due to fraud or ineligibility under these Terms and Conditions, all prize claims in excess of the advertised prize pool will be honoured. Instant win game materials void if stolen, forged, mutilated or tampered with in any way.
26. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.
27. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) if the Activation is delayed, postponed or cancelled for any reason beyond the reasonable control of the Promoter; (f) any tax liability incurred by a winner or entrant; or (g) use of a prize.
28. The Promoter collects personal information ("PI") in order to conduct the promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at https://www.rmwilliams.com.au/footer-privacy-policy/Footer-privacy-Policy.html?lang=en_AU. In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the entrant. The Privacy Policy also contains information about how entrants may opt out, access, update or correct their PI, how entrants may complain about a breach of the Australian Privacy Principles or any other applicable law and how those complaints will be dealt with. All entries become the property of the Promoter. The Promoter may disclose PI outside of the country you live in, see the Privacy Policy for more details.
29. The Promoter is R.M.Williams Proprietary Limited (ABN 17 007 527 166) of Level 4, 345 George Street, Sydney NSW 2000, Australia.
NSW Authority TP/01364.