BUYING A GIFT CARD

You can buy a R.M.WIlliams Gift Card with a  custom value from $25 – $2,000 ($AUD only), to purchase:

  • Select a gift card amount.
  • Add it to your basket.
  • At checkout, include the recipient's name, address and a personal message (optional).
  • The Gift Card will be delivered in our signature packaging.

 

HOW TO REDEEM A GIFT CARD

The recipient will be able to use the Gift Card when they receive it, by entering the unique code and pin at the online checkout or in store point of sale. Cards will expire 36 months from date of purchase. If the full balance is not spent in one transaction, the card will retain the remaining amount.

Please note, you can not use R.M. Williams Gift Cards in our Myer Concession stores or stores outside of Australia.

If you have any questions about redeeming a Gift Card, please contact our customer service team or call 1300 697 697.

 

RETURNS

Gift Cards cannot be returned or exchanged for a card refund.
All returned items that were paid for with a Gift Card will be refunded as a store credit for you to use against a future purchase.

If you return an item paid by both Gift Card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded as store credit.
To return an item that you have purchased with a Gift Card - see our Returns & Refunds policy.