New season menswear is rooted in an appreciation for practicality and enduring quality, with updates to our handcrafted boot offering.
Discover timeless elegance with the latest edition of our Lady Yearling boot, meticulously crafted from sumptuous suede leather.
An R.M.Williams boot is to be treasured, to be maintained and preserved for years of faithful, confortable wear. Which is why we offer our boot repair service.
Celebrating Australia, sharing it with the world
Our iconic Chelsea boots have countless unique qualities worth celebrating, but perhaps the most important is their signature one-piece leather design.
Christmas gifting story
Women's new season collection
Boot care products
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
R.M.Williams boots are fully repairable. You can browse our range of repair services here.
Find out how to return your boots for repair here.
Estimated processing time for repairs is 6 - 8 weeks.
Click and collect is available in all R.M.Williams stores.
Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours.
Find out more here.
RM believed there was only one thing more comfortable than a new R.M.Williams boot. And that’s an old R.M.Williams boot, one that has become a trusted friend, that has shaped itself exactly to the eccentricities of your foot. Such a boot is to be treasured, to be maintained and preserved for years of faithful, comfortable wear. Which is why we offer our boot repair service.
Resole and heel | Replace elastics | Replace tugs | In-store services
The removal and replacement of the outer soles and heels. Including the shank, cork-filler, and welt strip.
The heel stack is the stack of leather above the heel rubber that makes up the heel. Where the heel stack is worn or damaged, the complete heel stack requires replacing.
The heel rubber can be replaced individually, without the additional cost of replacing the complete heel stack, where there is no damage to the heel stack.
Due to age and/or wear and tear, the elasticity in the elastics may diminish and the elastics will require replacing. These can be replaced individually or all four at the same time.
Our boot tugs should remain in your boots for the life of your boots however they can be replaced if they become worn or damaged. They can be replaced individually or all four at the same time.
Some services are only available in-store or from a licensed repairer as the boot needs to be physically examined.
The re-manufacture of the boot – only the upper leather, lining, tugs, and elastics remain (all other components are replaced). The removal and replacement of the outer soles and heels (including the shank, cork-filler, and welt strip) including the innersole.
Innersoles are a very important component in footwear and should be in a reasonable condition at all times. A relast is required for a number of reasons but the most common reason is the poor condition of the innersoles. Moisture, heat or age can cause the innersoles to deteriorate and no longer be able to perform.
In order to perform a relast, the boot linings need to be in a reasonable condition. Where the linings are worn or contain holes, they will require replacing, resulting in a ‘relast and lining’ repair.
The re-manufacture of the boot – only the upper leather, tugs, elastic, and front linings remain, all other components are replaced including the back linings.
A relast is required to enable the replacement of the back linings, therefore a ‘relast and back lining’ repair is required for worn or torn back linings.
A relast is required to alter the boot size or fitting. Only footwear manufactured with a screwed or welt sole can be altered. The following alterations can be made.
• Size increase – ½ size only
• Size decrease – a maximum of one full size only
• Width increase – a maximum of one width only
• Width decrease – a maximum of 2 widths only
Important notes: A width increase is only possible when the toe shape does not change. A combined size and width increase in conjunction is not possible.
The following changes can be made to the sole of the boot during a re-sole and heel or a relast:
• A plain leather welt can be changed to plain rubber welt (and vice versa)
• A comfort leather welt can be changed to comfort rubber welt (and vice versa).
• Dynamic Flex and Screwed soles cannot be changed to alternate sole types.
• Plain leather innersoles cannot be replaced with comfort innersoles (and vice versa).
The following changes can be made to the heel of the boot during a re-sole and heel or a relast:
• A block heel can be changed to a cuban heel (and vice versa)
• A flat heel can be changed to a ladies tapered flat heel (and vice versa).
Note: High heels cannot be changed to flat heels (and vice versa).