Make tracks this winter in our new range of hardy outdoor boots.
Discover comforting jackets and coats as the season unfolds.
Complete your set with our range of leather belts, each crafted by hand in our legendary Australian workshop.
Introducing a host of new arrivals, designed and crafted for the turn of the season.
Our beloved Erica Boot is back, with a cool weather upgrade.
An R.M.Williams boot is to be treasured, to be maintained and preserved for years of faithful, confortable wear. Which is why we offer our boot repair service.
Celebrating Australia, sharing it with the world
Our iconic Chelsea boots have countless unique qualities worth celebrating, but perhaps the most important is their signature one-piece leather design.
The Australian icon
The great outdoors
The ultimate gift guide
Boot care products
Sustainability
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
R.M.Williams boots are fully repairable. You can browse our range of repair services here.
Find out how to return your boots for repair here.
Estimated processing time for repairs is 6 - 8 weeks.
Click and collect is available in all R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
Our live chat is available 7 days a week, Monday-Saturday 11am-8pm and Sunday 12pm-8pm NZST (excluding public holidays in NSW, Australia).
Send a message at any time and our ambassadors will respond from Monday-Saturday 11am-8pm and Sunday 12pm-8pm NZST (excluding public holidays in NSW, Australia).
Our dedicated team of ambassadors are available for personalised video appointments 7 days a week, Monday-Saturday 12pm-7pm and Sunday 1pm-6pm NZST (excluding public holidays in NSW, Australia).
Still can't find the answer you are looking for? We invite you to email us, and an ambassador will respond to you by email within 2 days. Or call us on +64 8 000 32084, Monday-Saturday 11am-7pm and Sunday 12pm-7pm NZST (excluding public holidays in NSW, Australia).
Send a message at any time and our ambassadors will respond from Monday-Saturday 11am-8pm and Sunday 12pm-8pm NZDT (excluding public holidays in NSW, Australia).