For any enquiries, our Customer Service team will be delighted to assist.
Contact usStandard delivery
Express delivery
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Accepted debit/credit cards:
Visa, MasterCard, American express, and JCB
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay, Klarna
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
Since 1932, R.M.Williams has been crafting boots to last, employing quality materials and time-honoured skills to make products worthy of their iconic name. Our commitment to enduring quality results in a lifetime of adventures for you and your trusted boots.
Learn more about our quality craftsmanship here.
Our founder Reginald Murray ‘RM’ Williams always said, ‘it’s the people who make a company’, and this sentiment still rings true today. From our highly-skilled craftspeople and passionate retail teams to our loyal customers and long-standing wholesale partners, we simply wouldn’t be where we are today without our R.M.Williams family.
We spoke to a few familiar faces from our network to discuss their connection with R.M.Williams, and the many contributions they’ve made to our business over the years.