Caring for your boots


Your new R.M.Williams boots have been crafted by skilled craftsmen and women using the best available leathers and components, employing the expertise gained over many years of boot making. Properly cared for, your boots will retain their appearance and will remain comfortable over their life.

Everyday boot care | Ongoing leather care | Sole life


Pulling on your R.M.Williams boot


Allow the two ‘tugs’ to take the strain when pulling on your elastic sided boots; this will keep the back strong and spread the strain over the ‘tugs’ and the elastic.

Don’t remove your boots by using the other foot to pull them off. Always pull the boot off with your hand from the back heel.

Fine leather boots can require a full day to dry out from natural perspiration. It’s recommended to alternate wearing your pairs of boots every few days, if possible, to let them dry out from natural perspiration.


Mud or dirt should be removed from footwear when still wet, using a damp cloth and then waiting until dry before cleaning and polishing.

If your footwear becomes damp or saturated with water, allow them to dry naturally. Never use direct or forced heat, as this will harm the leather upper and may damage the sole.


When you’re not wearing them, your boots can be kept in shape with shoe trees. These are a must when boots have become saturated with water because the shoe trees will allow the boots to dry completely without distortion.


Your R.M.Williams boot will keep in shape on a shoe tree.

Providing boots are maintained according to R M Williams’ recommendations, boots may be repaired numerous times. The number of re-soles able to be done per boot is dependent upon the care of and subsequent state of the leather upper.


Polishing your R.M.Williams boots.

Your leather boots should be considered an investment. Just like any other investment, you want your leather to look great and last a long time. Regular cleaning and conditioning with high quality products will increase your leather’s lifespan and allow you to enjoy it for many years.

The leather upper needs to be conditioned to prevent it from dying out and cracking over time.

Be careful not to over condition; leather also needs to breathe. Therefore, if you clean your boots every week, do not use conditioner each time.


Use R.M.Williams Stockman’s Boot Polish regularly to maintain the colour of your boots and remove scuffs. This keeps the smart finish of your leather boots, particularly for dress boots.

We recommend using R.M.Williams Stockman’s Boot Polish as it is free of alcohols and chemicals which can damage leather.

Do not use Stockman’s Boot Polish on vesta or greasy kip leathers, as it drastically changes the colour of the boots.


Casual to light Wear – minimal maintenance, every 3 months.

Dress and office wear – regular maintenance, every 8 weeks.

Outdoor work wear – high maintenance, every 4 weeks.


Repairing your R.M.Williams boots.


Replace the sole before the wear extends to the innersole. The boots can be resoled without having to be re-lasted.

Replace the heel rubber before the wear extends to the leather heel stack underneath. The entire heel does not need to be replaced.

Additions or modifications to either sole or heel, such as synthetic top-soles should be avoided, as these can affect the balance and comfort of the boots and can lead to premature failure in either the sole or upper.


As a guide, R.M.Williams believes that leather soles have a wear rate of 9 – 12 months (as per the International Standards) based on an average wear of 3 to 4 days per week, however most customers will exceed this period. Sole wear will vary based on the wearer, usage and surfaces walked on.

When leather soles wear thin, they tend to absorb more moisture. Repairing your boots in good time is a practice worth observing as fine quality boots can easily be ruined due to overdue repair work.


Rubber soles do offer a better wear rate.

As a guide R.M.Williams believes that rubber soles have a wear rate of 18 – 24 months (as per the International Standards) based on an average wear of 3 to 4 days per week, however most customers will exceed this period. Sole wear will vary based on the wearer, usage and surfaces walked on.