All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.


Acceptance of Your Order

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it.

Acceptance of your order and completion of the contract between you and us will be completed when we email you to confirm the goods have been dispatched. 


Your Account

Register with us on our Site and you'll be able to enjoy the following benefits through your R.M. WILLIAMS account:

  • Track your orders and review past purchases
  • Request your return or exchange directly from your account
  • Save your address and card details so you can shop even quicker next time
  • Manage your account details, address book and email preferences

To create an account, simply click on SIGN IN and then REGISTER NOW to fill in your details.

Please note that if you enter our new borderfree international shipping checkout all of your details will be required.

Forgotten password

If you have forgotten your password, go to the My Account sign in here to change it or follow the forgotten password instructions on the sign in page. For security reasons we are unable to send your password via email.