Boots must be sent after purchase using your local courier or postal service to the R.M.Williams repair workshop within 2 months of purchasing a repair service
- If ordering a repair for more than one pair of boots, you will need to place two separate repair orders
- Repairs made with authentic parts developed with experience over 84 years
- Tugs can be replaced individually, or in multiples as required
- Tugs will be replaced with the same or closest match to the original tug(s)
Free Delivery on all ordersover NZ$150.
'In Stock' items shipped in 3-5 business days
All ‘Special Order' items are shipped in 6 - 8 weeks.
Easy returns in store & online.*
Sale and Peak Periods
While we do our best to get your order to you as quick as possible. Due to higher demand in sale and peak periods, please allow for slight delays in the delivery of your order.