
SOCIAL DISTANCING
We ask that you adhere to social distancing requirements.

HAND SANITISER
There will be hand sanitiser available in-store.

CASHLESS TRANSACTIONS
Keep it cashless. For the time being we would prefer non-cash payment transactions.

IN-STORE LIMITS
Based on store size, we’re carefully controlling the number of customers allowed in the store.

additional hygiene practises
We have implemented additional hygiene practises, including increasing the frequency with which we sanitise high touch areas, counters, seating, change rooms and our boot display area.

HANDS FREE EXPERT FITTINGS
Our talented team of customer service representatives have developed a ‘touch free’ boot fitting process that will provide you the best service and adhere to social distancing regulations.

30 DAY EASY RETURNS
It’s important to us at R.M.Williams that you are happy with your new purchase, that's why we offer easy returns for up to 30 days – whatever the reason. Find out more.

FREE DELIVERY
Free delivery is available on orders over NZD$150. $10 for orders under NZD$150.

CONTACTLESS DELIVERY
Our delivery partner, DHL, offers our customers convenient methods of delivery including leaving without signature. Prior to delivery by DHL will send customers a text or email with 6 delivery choices, please select “leave without signature” to ensure maximum social distancing.