We ask that you adhere to social distancing requirements.
There will be hand sanitiser available in-store.
Keep it cashless. For the time being we would prefer non-cash payment transactions.
Based on store size, we’re carefully controlling the number of customers allowed in the store.
additional hygiene practises
We have implemented additional hygiene practises, including increasing the frequency with which we sanitise high touch areas, counters, seating, change rooms and our boot display area.
HANDS FREE EXPERT FITTINGS
Our talented team of customer service representatives have developed a ‘touch free’ boot fitting process that will provide you the best service and adhere to social distancing regulations.
60 DAY FREE RETURNS
It’s important to us at R.M.Williams that you are happy with your new purchase, that's why we offer FREE & easy returns for up to 60 days – whatever the reason. You can easily return your items for free at Australia Post. Find out more.
Free delivery is available on orders over NZD$150. $10 for orders under NZD$150.
Our delivery partner, DHL, offers our customers convenient methods of delivery including leaving without signature. Prior to delivery by DHL will send customers a text or email with 6 delivery choices, please select “leave without signature” to ensure maximum social distancing.