It's important to us that you are happy with your new purchase, that’s why we offer easy 60 day returns via post or in-store. Exchanges can be processed in-store only.
1. CREATE LABEL
Generate your New Zealand Post label here
2. COMPLETE RETURNS FORM
Fill out your preferences on your packing slip. Reprint packing slip here.
3. PACK ITEMS
Securely pack your item(s) including the packing slip.
4. POST ITEMS
Drop your parcel off at your nearest New Zealand Post office or postbox. Please note, New Zealand Post can print your label for you if required.
Once your items are received, we will process your refund. Depending on your financial institution, it may take up to 10 business days for your funds to become available.
Our staff will process your refund to the original form of payment. Depending on your financial institution, it may take up to 10 business days for your funds to become available.
All returns must meet the following requirements:
• Item(s) should be returned unworn and undamaged with all the original tags attached.
• Footwear should be returned unmarked and in their original and undamaged box and packaging.
• If returning by post, please ensure to pack the item(s) securely to avoid damages during shipment.
For more information relating to promotions, please visit our Terms and Conditions page.