BUYING A GIFT CARD

You can buy a R.M.WIlliams Gift Card in denominations of $50$100 and $250 ($AUD only), to purchase:

  • You can purchase Gift Cards here.
  • Select a gift card amount.
  • Add it to your basket.
  • The Gift Card will be delivered in our signature packaging.

 

HOW TO REDEEM A GIFT CARD

The recipient will be able to use the Gift Card when they receive it, by entering the unique code and pin at the online checkout or in store point of sale. Cards will expire 12 months from date of purchase, except for cards sold to consumers in NSW, which have a 36 month expiry from date of purchase. If the full balance is not spent in one transaction, the recipient will receive a Store Credit for the remaining amount. This is valid for six months.

Please note, you can not use R.M. Williams Gift Cards in our Myer Concession stores or stores outside of Australia.

If you have any questions about redeeming a Gift Card, please email customerservice@rmwilliams.com.au or call +61 8 8289 1000.

 

DELIVERY

You can choose whether to have the Gift Card delivered to the recipient or posted to your own address.

  • Delivery of printed Gift Cards takes within one to three business days, depending on your location.
  • Gift cards are sent via trackable express post.
  • A flat $6 delivery fee applies.

Please note that if you would like to order multiple Gift Cards and have them delivered to different addresses, you will need to place individual orders and pay the additional shipping charge.

 

RETURNS

Gift Cards cannot be returned or exchanged for a card refund.
All returned items that were paid for with a Gift Card will be refunded as a store credit for you to use against a future purchase.

If you return an item paid by both Gift Card and credit card, you will be refunded on your credit card up to the amount of your initial card payment and the remaining amount will be refunded as store credit.
To return an item that you have purchased with a Gift Card - see our Returns & Refunds policy. 

Lost or stolen gift cards will not be replaced.