Terms and Conditions

BESPOKE BOOTS - T&C's


• R.M.Williams will refuse the personalisation of boots containing offensive content.
• Products made from exotic skins (Crocodile & Ostrich) cannot be shipped outside of Australia, New Zealand or the United Kingdom due to jurisdictional laws. For more information please refer to http://www.cites.org/.
• Due to the bespoke nature of your purchase, once your order has been placed, we are unable to cancel or amend the order.
• For delivery outside of Australia, you are responsible for all import duties, customs and local sales taxes levied by the country you are shipping to.
• We are unable to accept returns of bespoke purchases except where the item is damaged or faulty or delivered incorrectly through an error by R.M.Williams.
• Leather colours and materials may vary. R.M.Williams cannot accept responsibility for any variations in colour, shade and texture and will not accept returns on this basis.
• Please be aware that the image displayed is a mocked visual representation of how your bespoke item should look and there may be slight colour/material variations in the actual product you receive

 

 

INSTAGRAM USAGE REQUEST- T&C's

Terms and conditions: if approached by @RMWilliams_official with the request to use your Instagram posts please reply on the same image using the hashtag RMWilliamsapprove. Images may be used for email content, our Shop Social page: http://www.rmwilliams.com.au/shop-r.m.williams-instagram-images/Shop_instagram.html, surfaced on product pages or sponsored posts on Facebook. If you do not wish to allow us to use your image do not hashtag the image. If you have any questions please respond via direct message to @RMWilliams_official.

 

 

R.M.WILLIAMS ROYAL EASTER SHOW COMPETITION- T&C's

Terms and Conditions (Skill-Based Competition)

Winner: Billie Chantelle Househam

 

General

  1. Information on how to enter and prizes form part of the Terms and Conditions. Entry into this competition deems acceptance of these Terms and Conditions.
  2. To the extent of any inconsistency between these Terms and Conditions and any other reference to this competition, these Terms and Conditions prevail.

 

Who can enter

  1. Subject to clause 4, entry is open to all residents of Australia over the age of 18, as of the date of entry, who have fulfilled the requirements set out below ('Eligible Entrants').
  2. Employees, and their immediate families, of the Promoter and associated agencies and companies, contractors or individuals are not eligible to enter this competition. Immediate family means any of the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st cousin.
  3. The Promoter is R.M.Williams (ABN 17007527166) of Level 11, 52 Alfred St, Milsons Point NSW 2061 ('Promoter'). This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook.

 

How to enter

  1. Eligible Entrants may enter this competition during the Promotional Period (defined below) by:
    1. Following R.M.Williams on Facebook
    2. Sharing a post on Facebook (with the post visibility set to public) telling us in 25 words or less your favourite moment at the Sydney Royal Easter Show
    3. Tagging the post with the R.M.Williams Official Facebook page:  @R.M.WilliamsOfficial .
  2. Entries must include all requested contact details and a 25-words-or-less answer to be eligible to win. Each entry must be unique and received by the Promoter prior to the competition close date and time.
  3. By submitting an entry into this competition entrants consent to receive promotional and other marketing messages from the Promoter (including messages sent electronically for an unlimited period of time). Entrants will be able to opt-out at any time by following the instructions included in each message sent by the Promoter.

 

When to enter

  1. The competition commences on 06/04/17 at 09:00 AM and closes 21/04/17 at 05:00 PM ('Promotional Period'). All times noted in these Terms and Conditions are local times, based on the location of the Promoter. Entries must be received by the Promoter prior to the competition close date and time.
  2. The winner will be the best valid entries as judged by the judging panel, having regard to skill, creativity and originality, at the Promoter's Premises on April 27th, 2017 11:00. The Promoter may select additional entries to be used as replacements in the event that the first entrant chosen as a winner cannot satisfy these Terms and Conditions or take a prize.
  3. The winner will be notified by Facebook and their names will be published online at rmwilliams.com.au on April 29, 2017.
  4. Prize will be sent within 8 weeks of the judging date.

 

Number of Entries permitted

  1. Entrants may submit multiple entries so long as each post is unique.

 

Prize on offer

  1. Total prize value is up to AU $500.00 (Including GST), as at 5/04/17. The prize on offer is One  $500 gift voucher  (1 in total) which may be redeemed online at rmwilliams.com.au or at any R.M.Williams store within Australia excluding R.M.Williams stockists and Myer concessions.
  2. If the Promoter is unable to contact the winner to claim fulfilment of the promotional prize or if the winner is unable to attend any element of the prize, that winner will forfeit the prize in its entirety. The Promoter will not be liable for a winner who cannot be contacted and therefore forfeits their prize and no correspondence will be entered into.

 

Further Terms and Conditions

  1. The Promoter reserves the right to amend these Terms and Conditions if this competition cannot be run as originally planned. The Promoter may also cancel or suspend this competition if an event beyond the control of the Promoter corrupts or affect the administration security, fairness, integrity or proper conduct of this competition. The Promoter will disqualify any individual who has tampered with the entry process or any other aspect of this competition.
  2. The Promoter and their associated agencies and companies will not be liable or responsible for any problems or technical malfunction of any telephone network or lines, computer on line systems, servers, or providers, computer equipment, software, technical problems of the phone or of any phone network, or any misadventure, accident, injury, loss (including but not limited to consequential loss) or claim that may occur; whilst undertaking any travel won on or connected with their entry; in the participation in any prize; as a consequence of late, lost or misdirected mail, email SMS or phone call; due to the broadcast of any program relating to the competition or the publication of any material, including any statements made by any compere, staff member, journalist, other entrants or any other person; any injury or damage to entrant's or any other person's computer software or phone; or any combination thereof, related to or resulting from participation or sending or receiving of any communication or of any materials in this competition.
  3. All entrants must submit ONLY their own original answers. Any such answers cannot be previously published in any forum worldwide. All entries become the property of the Promoter and cannot be returned. Entries that are found to have been derived from the designs of a third party will be considered invalid and, if awarded a prize, that prize must be returned to the Promoter. The winner may be required to sign a statutory declaration regarding the originality of the entry. Without limiting the generality, the Promoter reserves the right to take legal action against anyone found to have breached this term. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter's legal rights to recover damages or other compensation are reserved.
  4. If the prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the prize for a prize of equal value, subject to State Regulation. It is a condition of accepting the prize that the winner must comply with all the conditions of use of the prize and prize supplier's requirements. Each prize must be taken as stated and no compensation will be payable if a winner is unable to use the prize as stated.
  5. The Promoter will contact the winner via a private Facebook message to request a current residential street address for ease of correspondence and potential prize delivery. The Promoter makes all reasonable efforts to deliver the prize to the addresses provided by competition entrants. The Promoter cannot guarantee that any prize returned to the Promoter due to non-delivery at the provided address will be re-sent to the prize winner.
  6. The Promoter reserves the right to request winner to sign a winner's deed of release or any other relevant forms or agreements that the Promoter deems necessary, to provide proof of identity, proof of age, proof of residency at the nominated prize delivery address and/or proof of entry validity (including phone bill) in order to claim a prize. Proof of identification, residency, age and entry considered suitable for verification is at the discretion of the Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize in whole and no substitute will be offered.
  7. The Promoter reserves the right to rejudge in the event of an entrant, claiming to be a winner, being unable to satisfy these Terms and Conditions.
  8. The judges' decision in relation to any aspect of the competition is final and binding on each person who enters. Chance plays no part in determining any winner. No correspondence will be entered into. No responsibility is accepted for late, lost or misdirected entries. Prizes are subject to availability, not transferable or exchangeable and, with the exception of cash prizes, cannot be taken as cash. The prize will be sent to the winner's nominated address as stated in their original entry. The Promoter and their associated agencies, and companies associated with this promotion will take no responsibility for s damaged or lost in transit.

 

Privacy Collection Statement

  1. By submitting an entry into this competition entrants consent to receive promotional and other marketing messages from the Promoter (including messages sent electronically for an unlimited period of time). Entrants will be able to opt-out at any time by following the instructions included in each message sent by the Promoter.
  2. The Promoter and its related entities collect entrants' personal information for the purpose of conducting and promoting this competition (including but not limited to determining and notifying winner). The Promoter may disclose personal information collected to an agent who is engaged for prize fulfilment. The Promoter may also disclose personal information collected to Australian regulatory authorities, such as the regulators of trade promotions. The Promoter will otherwise handle your personal information in accordance with its Privacy Policy available at rmwilliams.com.au. You may request access or to update your personal information or lodge a complaint by writing to The Privacy Officer, R.M.Williams of Level 11, 52 Alfred St, Milsons Point NSW 2061.

 

Copyright, Statutory guarantees, Waiver and liability

  1. All entries and any copyright subsisting in the entries become and remain the property of the Promoter who may publish or cause to be published any of the entries received. In participating in the competition, the winner agrees to participate and co-operate as required in all editorial activities relating to the Competition, including but not limited to being interviewed and photographed. The winner (and their companions) agree to granting the Promoter a perpetual and non-exclusive licence to use such footage and photographs in all media worldwide, including online social networking sites, and the winner (and their companions) will not be entitled to any fee for such use.
  2. The Prize winner is advised that tax implications may arise from their prize winnings and they should seek independent financial advice prior to acceptance of that prize.
  3. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Competition and Consumer Act 2010 (Cth), as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the State and Territories of Australia ('Non-Excludable Guarantees').
  4. Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or Entrant; or (f) use of a prize.
     

WELCOME PROMOTION
Terms & Condition

  • Promotion code is valid for one single use only.
  • Apparel includes mens and women’s clothing only. 
  • This offer is only valid to contacts who are subscribed to R.M.Williams email database, this offer can only be redeemed within 30 days of the date they receive the Welcome email.
  • Not available in conjunction with any other offer. 
  • This offer is only available on the R.M.Williams online store in Australia & New Zealand. 

 

INTERNATIONAL FREE SHIPPING OFFER
Terms & Conditions

  • This offer commences 03 March 2017 8am AEST.
  • The offer entitles customers to receive Free International Shipping on all orders. 
  • This offer is only available to customers outside of Australia & New Zealand, on the R.M.Williams online store.
  • Discount will be automatically applied at the checkout. 
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, lay-bys.

 

SELECTED SALE ITEMS
Terms & Conditions

  • This offer commences 29 March 2017 5pm AEST
  • This offer entitles you to receive from 30% off to 53% off selected mens and womens apparel. 
  • This offer is only available at R.M.Williams online store in Australia & New Zealand.
  • Discount will be automatically applied when viewing product and shown in checkout, prices are as marked.
  • Offer not valid at R.M.Williams DFO or Clearance stores, in major department stores or independent retailers.
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, lay-bys.
  • The offer cannot be used in conjunction with any other offer.
  • For a change of mind refund all items must be returned in original condition, at the transaction cost, within 30 days for online purchases or visit your nearest participating store with receipt of purchase. All returns must be with proof of purchase.

 

30% OFF DENIM PROMOTION
Terms & Conditions

  • This offer commences 01 May 2017 8am AEST
  • This offer entitles you to receive from 30% off selected men's and women's denim apparel.
  • This offer is only available at R.M.Williams retail stores and R.M.Williams online store in Australia & New Zealand.
  • Discount will be automatically applied when viewing product and shown in checkout, prices are as marked.
  • Offer not valid at R.M.Williams DFO or Clearance stores, in major department stores or independent retailers.
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, lay-bys.
  • The offer cannot be used in conjunction with any other offer.
  • For a change of mind refund all items must be returned in original condition, at the transaction cost, within 30 days for online purchases or visit your nearest participating store with receipt of purchase. All returns must be with proof of purchase.

 

85 YEAR BELT & BOOT PROMOTION

Terms & Conditions

  • This offer commences 08 May 2017 8am AEST and ends 09 June 2017 12am AEST, or when sold out.
  • This offer entitles customers to receive 1 (one) complimentary Kambara Crocodile Belt, per purchase of 1 (one) pair of elastic sided boots.
  • This offer applies to 3 selected SKUs only; CB659_02, CB659_41 and CB659_06 and is only available on specific size ranges offered.
  • Not available in conjunction with any other offer.
  • Not valid on purchases outside of the promotional period. 
  • Discount will be automatically applied to the aforementioned SKUs, when the customers online bag contains the qualifying products of 1 (one) or more pair(s) of elastic sided boots. Discount is applied to 1 (one) qualifying belt, per 1 (one) pair of elastic sided boots within a cart.
  • This offer is only available at R.M.Williams retail stores, selected independent stockists and R.M.Williams online store in Australia & New Zealand.
  • Offer not valid at R.M.Williams DFO or Clearance stores or in major department stores.
  • Offer not redeemable for cash and not valid for gift card purchases, against prior purchases, lay-bys.
  • For a change of mind refund all items must be returned in original condition, at the transaction cost, within 30 days for online purchases or visit your nearest participating store with receipt of purchase. All returns must be with proof of purchase.

Online processing:

Step 1 – Select 1 (one) or more pair(s) of elastic sided boots, and add to online bag.

Step 2 – Select 1 (one) or more qualifying belts, and add to online bag.

Please note, when purchasing, steps 1 and 2 must be followed to be eligible for the complimentary product. Discount is applied to the qualifying SKUs and will be applied at checkout. Discount is applied to 1 (one) qualifying belt, per 1 (one) pair of elastic sided boots within a cart.

 

SECRET BOOT SALE

Terms & Conditions

  • The online only secret boot sale commences Wednesday 12pm AEST (26th April, 2017) and ends Saturday 12pm AEST (29th April, 2017), or when sold out. Stock is strictly limited and the online sale is for 72 hours only or until sold out.
  • This offer is only valid to contacts who successfully registered to the R.M.Williams Secret Boot Sale event.
  • R.M.Williams reserves the right to extend the sale, at any point during the sale period.
  • Discount applies to a maximum of one (1) qualifying product per transaction. There is no limit to the number of transactions per customer with the applicable discount.
  • This offer applies to 5 selected styles and 6 selected options only (B543E_14FGCP, B543E_J1FGCP, B543M_06FGCP, B530B_02FGWP, B550S_81DEDW and B550S_81DDDW) and is only available on specific size ranges offered in the sale event. This offer entitles customers to purchase the aforementioned selected items for $375 AUD or $425 NZD.
  • This offer is only available on the R.M.Williams online store in Australia and New Zealand. R.M.Williams retail store locations, clearance, outlet, concession or wholesale locations will not hold stock, be making sales of the selected sale items or accept returns of the selected sale items.
  • These are made to order Boots, and no exchanges or change of mind returns will be accepted.
  • Product is sold only as described.
  • There is a 5 week estimated delivery period on all secret boot sale event transactions.
  • Any returns due to faulty goods must be requested from customerservice@rmwilliams.com.au within 7 days of receipt of goods.
  • Not available in conjunction with any other offer.
  • Prices are as marked and are final, we will not price match this discount on any other item of footwear across the site or in our stores.